ORDERS
CUSTOM ORDERS
At this time all items offered on the site are available for custom order only. All custom orders must be presented and approved by email prior to production. Lead times will be determined per project basis. A deposit of 50% must be received before production/lead time begins. Orders will be shipped out once balance is paid in full. Custom orders can not be cancelled. All custom orders are final sale. Custom orders do not allow adjustments in dimensions, only materials (please see Materials library below).
Please include the following information in your email:
All order inquiries will be answered with 1-3 business days, we appreciate your patience with the ordering process. We look forward to your business.
CONTACT ︎
jennifer@mocwoodworking.com
Please include the following information in your email:
- Full Name
- Contact Information
- Item Name
- Wood Finish + additional material finishes, (if included)*
- Shipping Address
- Desired Delivery Date
- Order Notes
CONTACT ︎
jennifer@mocwoodworking.com
PAYMENT
Most payment methods are accepted and will be stated on invoice at time of order.SHIPPING
Listed prices do not include shipping costs, shipping cost will be calculated depending on final delivery address and method. All pieces will be shipped and handles from Los Angeles production site.
RUSH ORDERS
Lead time start at 9 weeks but will be confirmed per project. Most items can be rushed for a 20% upcharge. Please contact for approval and rushed lead time.
CANCELLATIONS
Cancellations must be made within 5 business days of payment of order. Custom orders cannot be cancelled. Rush orders cannot be cancelled.
DAMAGES
All damage claims must be made in writing to within 7 business days of receipt of items. If damages incurred during shipping, all packaging must be retained by customer. Please also include clear, sharp pictures of damaged packaging. Failure to do so may invalidate claim.